FAQ
Are there any minimum order quantities (MOQ's)?
No, there is no minimum order quantity. How can I access your online shop as a trader / label? Sign up and get exclusive access to our wholesale. Your access will be activated within 1-3 working days, after a detailed check.
Can anyone order from you?
No, we are exclusively a wholesale for brands/labels. Private individuals are not allowed to access our site.
Can we receive samples?
After your access has been activated, you can order samples via our online shop in a normal order. Simply enter "1" in the order quantity field.
There is a problem with my order!
How does the payment work?
You can pay by Paypal or by instant bank transfer (Klarna).
Do the products have a branding / tag?
All our products contain only a carelabel and a tag with the size. Otherwise there are no other brandings/tags included.
Where are we located?
Our company is located in Würzburg (Bavaria / DE).
When do new collections or colours appear?
Our collections are always developed with the nerve of the time in mind. As soon as new fashion trends emerge or there is an increased demand from our customers for a certain style / colourway, we will implement this.
How can I have the blanks printed/finished directly by you?
If you would like to have the blanks finished directly by us, please do not order via our online shop, but contact us by phone.
Where is the shipping from?
Our warehouse and shipping centre is located directly at our company headquarters in Würzburg.
How long does shipping take?
The shipping takes 1-4 working days until the package reaches you*.
*Germany
How do I reach the customer support?
You can reach our customer support by phone or e-mail on weekdays between 09:00 and 18:00. For urgent issues, please contact us by phone.